115a Brunswick Park Road, London N11 1EA

We’re open Monday – Friday, 7:30 a.m. – 4:30 p.m
Call us on 0208 368 8580
Email us at: info@birdanddavis.com

 

FREQUENTLY ASKED QUESTIONS

Please read our FAQ before sending us a message.

Bird & Davis Ltd will deliver anywhere in mainland UK as well as non-mainland UK*. Wherever possible, we’ll even deliver internationally.

However, please be aware that:

Certain items, such as larger canvases may only be available for delivery via our own van in the London area.

Paints, medium, solvents and certain other items can only be delivered to UK Mainland addresses through Tuffnells.

Mainland UK

Next Working Day service: £15.00 (non guaranteed)

We send all our orders via Tuffnells, who deliver on working days i.e. Monday – Friday.
Delivery can be anytime between 08:00 and 18:00. If you need delivery for a certain time of day please order by telephone on 0208 368 8580.

Our Van Service
We are able deliver goods ordered by our customers with Our van within London and various parts of the UK . These orders will need to be placed over the phone where we can provide you with a quote for delivery.
Size restrictions apply.
For more information about this service and any offers related please call our Mail Order team on 0208 368 8580.

Non-mainland UK*

Unfortunately, delivering goods to non-mainland UK means that we have to use additional carriers to reach you so we cannot offer Premium Delivery to these locations, and certain items such as canvases and easels may not be available.
The charge for delivery to non-mainland UK addresses (including Northern Ireland) varies, therefore we ask you call us for a quote.

International

Bird & Davis Ltd dispatches international orders using a registered courier service.
We cannot offer Premium Delivery to these locations.
Certain exceptionally large products may be subject to additional delivery charges. These products are clearly marked on the site and you can call our customer service team on 0208 368 8580 for a delivery cost.

The majority of our orders are delivered on a fully trackable Parcelforce service.
For smaller orders we use the Royal Mail service.
For same day deliveries in the London area we use our courier service. Please note we cannot accept private couriers due to insurance and liability.
On special large orders or direct deliveries we may use supplier’s own delivery partners.

To track your order please contact us.

 

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